Our Story

About Us

Our story, our values, our passion

Over 20 Years of Excellence

Grand Hotel Urban opened its doors with a simple yet ambitious vision: to create a haven where luxury, comfort and authenticity come together to give our guests an unforgettable experience.

Over the years, we have kept our commitment to excellence while evolving with the expectations of our international guests. Today, we are proud to be recognised as one of the finest luxury hotels in Antananarivo.

Our success rests on three pillars: exceptional personalised service, world-class facilities, and deep respect for the environment and local culture.

Our story

20+

Years of experience

50K+

Happy guests

150+

Dedicated staff

25+

Awards

What Drives Us

Principles that guide each of our daily actions

Passion

Our passion for hospitality shows in every detail, from personalised service to the quality of our facilities.

Excellence

We constantly strive for excellence in everything we do, with no compromise on quality.

Sustainability

Committed to the environment, we follow sustainable and responsible practices.

Authenticity

We celebrate local culture and create authentic experiences for our guests.

Recognized Excellence

Best Hotel 2024

Travel Awards

5 Star Excellence

Luxury Hotel Guide

Top Destination

Wellness Tourism

Green Hotel Award

Eco Tourism

Best Fine Dining

Gourmet Magazine

Guest Choice 2024

TripAdvisor

Join Our Family

Discover why our clients return year after year

Contact us

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